This page contains answers to some of the most frequently asked questions regarding the TechNet website and conference, and is divided into the following areas:

 

General questions

What is TechNet?
TechNet-21 is a global network of immunization professionals committed to strengthening immunization services by sharing experiences, coordinating activities, and helping to formulate optimal policies. Our members are part of a vibrant online community that comes together every two years for the TechNet Conference. We are proud to work with other organizations and initiatives, including the International Association of Public Health Logisticians, People that Deliver, WHO, UNICEF, and the United Nations Population Fund, in our efforts to help strengthen immunization services. TechNet is provided as a free service to the global immunization community, with the generous support of the Bill and Melinda Gates Foundation. TechNet is managed by WHO and UNICEF.
How can I join TechNet?
Joining TechNet is free, takes seconds, and provides many benefits. Click here to join.
Is the TechNet website available in other languages?
Yes! The TechNet website is available in English, French and Spanish. Click the globe icon in the top-right of this page and select the relevant flag.
How can I contact the TechNet team?
Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we will respond as soon as we can.

 

Questions about the TechNet Conference

What is the TechNet Conference?
The TechNet Conference enables immunization professionals to meet and discuss the latest developments in immunization practices and policy. It also facilitates the exchange of field experiences and identifies areas that require further investigation. The conference gathers together key stakeholders in immunization programmes from around the world: managers of national immunization programmes, staff members from WHO and UNICEF, vaccine and cold chain equipment manufacturers, representatives from public health agencies, development partners, and independent experts. The TechNet Conference is held approximately every two years. The most recent TechNet Conference was held in Bangkok, Thailand in 2015 and was attended by over 250 delegates. Videos of presentations given and copies of accompanying slidesets can be found here.
When / where is the next TechNet Conference?
The next TechNet Conference will take place in Europe in the second quarter of 2017. Stay tuned to further announcements on the TechNet-21 forum.
Where can I find the TechNet Conference 2015 Report?
The fourteenth TechNet Conference was held in Bangkok, Thailand from 11 to 15 May, 2015. Two hundred and fifty six delegates attended the conference. The theme of the conference was “Immunization Supply Chain and Logistics: Current Challenges, Innovations and Future Prospects”. The Conference Report provides an overview of the all presentations that took place. It includes links to the presentations, video recordings, summaries of the presentations and discussion highlights. Click here to view the TechNet Conference 2015 Report.

 

Questions about your account

I’ve forgotten my username or password…

Forgot your username? Click here

Forgot your password? Click here

Still have a problem signing in? Email the Moderator This email address is being protected from spambots. You need JavaScript enabled to view it.

I have another problem. Help!
Please contact the Moderator with details of your problem This email address is being protected from spambots. You need JavaScript enabled to view it.
I’m getting too many emails from the TechNet forum. How can I change the frequency of my email notifications?

Forum subscriptions enable you to be notified by email whenever new discussions or replies are published, and can be configured to match your particular interests and preferences - you can choose to be notified whenever new discussions or replies are published in any category, or in specific categories only.

You can also control how often notifications are sent. The options available are:

  • Instant – an email notification is sent whenever a new discussion or reply is published
  • Daily – an email notification with a list of new discussions and replies is sent at the end of the day
  • Weekly – an email notification with a list of new discussions and replies is sent at the end of the week
  • Monthly – an email notification with a list of new discussions and replies is sent at the end of the month
  • Never – no email notifications will be sent

The default option for new and existing members is Instant. To update your forum subscription to a different option:

  1. Sign in to www.TechNet-21.org.
  2. Click Forum in the menu bar to go to the forum.
  3. Click Unsubscribe.
  4. To change the notification frequency, click click here.
  5. To unsubscribe to notifications in all categories, click Unsubscribe.

To subscribe to notifications only in a particular category:

  1. Go the Forum Categories page: www.technet-21.org/discussions/categories
  2. Select the category you wish to subscribe to.
  3. Click Subscribe via email.
  4. Specify the desired frequency of email notifications and click Subscribe to confirm.

Forum subscriptions are managed separately from the Weekly Digest and Job Alert emails. These can be configured on the following page:

www.technet-21.org/en/network/my-newsletters

I’m not getting any emails from TechNet. What’s going on?

Please check your forum forum subscription settings:

  1. Sign in to www.TechNet-21.org.
  2. Click Forum in the menu bar to go to the forum.
  3. Click Unsubscribe.
  4. To change the notification frequency, click click here. Ensure that Never is not selected.

Forum subscriptions are managed separately from the Weekly Digest and Job Alert emails. These can be configured on the following page:

www.technet-21.org/en/network/my-newsletters

If your forum subscription setttings are not set to Never, and you are still not receiving any emails from TechNet, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it..

How can I edit my profile?
  1. Sign in to www.TechNet-21.org.
  2. In the menu bar, select Account > My profile.
  3. Click Edit profile.
Where’s my forum post / review?
All forum posts and reviews are moderated prior to publication. This can take up to 24 hours.

 

Questions about the TechNet Resource Library

I have a question about the TechNet Resource Library (TRL)…

You can add your own resources to the TRL, as well as provide reviews of other resources. You can also create collections of your favourite resources and share your collections with others. Guidance on how to do so is provided below.

Searching for resources

The TRL provides a powerful search tool that enables you to search and filter by keyword, immunization category, resource type, language, disease, and country.

www.technet-21.org/library/search

Browsing for resources

You can browse for resources in the TRL by category, tags, or disease.

www.technet-21.org/library/browse

Adding a resource to the TRL

  1. Sign in to www.TechNet-21.org.
  2. In the Resources menu displayed at the top of the screen, click TechNet Resource Library.
  3. Click Add resource.
  4. Add mandatory and any optional information on the resource to submit.
  5. Your resource will be added to the TRL immediately.

Adding resources to your favourites

  1. In the TRL, locate the resource you want to add to your favourites.
  2. At the bottom of the resource page, click Add to favourites. If you want to add the resource to a list you have already created (see below), click the dropdown arrow next to Add to favourites and select the list.

Viewing favourites

You can view a list of your favourite resources on the Favourites page:

www.technet-21.org/library/collection

Note: if you do not see the Favourites link, you are either not signed in or have not added any favourites.

Creating collections

To help you group together resources relating to a particular subject, you can create collections. You can keep these private or choose to share them with other people.

  1. In the TRL, locate a resource you want to add to your new list.
  2. At the bottom of the resource page, click the dropdown arrow next to Add to favourites.
  3. Click Create new collection.
  4. Enter the name of the new collection and click OK.
  5. You can now add resources directly to the collection you have created (see above).

Sharing collections

Once you have created a collection, you can share it with other people by sending them an email with a link to the collection. To do so:

  1. Visit your Favourites page:
    www.technet-21.org/library/collection
  2. Select the collection you want to share and click Set public.
  3. Click Share collection.
  4. Enter the email address of the person you want to share the collection with and click Send.

Reviewing a resource

  1. In the TRL, locate the resource you want to review.
  2. At the bottom of the resource page, click Write review.
  3. Enter your review and click Submit review. Your review will appear at the bottom of the resource page.
I created a collection. Where is it?

All public collections are listed on the Collections page. If your collection does not appear on this page, it is probably because your collection is set to Private and not Public. To change this:

  1. Visit your Favourites page:
    www.technet-21.org/library/collection
  2. Select the collection and click Set public.
  3. your collection will now listed on the Collections page.

 

Questions about groups

Can I create a new group on TechNet for my project?
Yes! Please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. with details of your project and we will get back to you.

 

Questions about the Reviews area

Can I submit an anonymous review?
Yes. When submitting a cold chain equipment review, be sure to check "Do NOT display my name with this review". Once the review has been submitted and approved, your name and profile picture will not be displayed - instead, the author of the review will be listed as "Anonymous user".