Critical success factors for deploying digital LMIS

Over the last decade, the technology environment in developing countries has changed significantly. Fiber optic and cellular networks are rapidly expanding in many low-income countries, offering new opportunities to strengthen and automate information systems throughout the health system.

Health system supply chains in many countries are leveraging this changed environment, with digital solutions that support reporting at different levels of the supply chain. Effective digital logistics management information systems (LMIS) depend on the right combination of people, processes, and technology. The critical success factors outlined in these publication are informed by experience deploying digital LMIS, and are aligned with the Principles for Digital Development.